Privacy Policy

Effective October 27, 2026. This policy explains what happens to information when you visit this site or call the number on it.

Phone calls

The only way to reach us is by phone. Calls may be recorded and tracked for quality and routing, so that a dispatcher can understand your problem and connect you with the right local professional. The number shown on this site may be a call-tracking number that records which page or source led to the call.

What we collect

When you call, we may collect your phone number, the details you describe about your water heater and your location in Bartlett, and the recording of the call. We do not use forms or email on this site.

Cookies and analytics

This site does not use analytics, advertising or tracking cookies of its own. Calls to the number on the site may be tracked, as described under Phone calls above.

Third-party content and server logs

Fonts load from Google Fonts and photos load from Pexels, so your browser sends those services ordinary request details, such as your IP address, when a page opens. The company that hosts this site may also keep standard server logs.

How information is used

Information from a call is used to route your request, to pass the job details to the independent professional who will help you, and to review call quality.

No sale of personal data

We do not sell your personal data. Details are shared only with the professional handling your request and with service providers who help us run the phone line and the site.

Your choices

To ask about, correct or delete information connected to your call, or to ask about this policy, call the number on this site and say it is a privacy request.

Changes

We may update this policy, and the effective date above will change when we do.